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1. Based on inpatient data, the types of medication errors most frequently associated with harm to the patient are:

A. drug prepared incorrectly B. patient taking extra doses of a drug C. patient uses an authorized or wrong drug D. incorrect administration technique or route

2. An example of an error resulting from a chain of events in the “Swiss cheese” model would be:

A. a dosage error made by the prescriber, which the pharmacist questions before the patient receives an incorrect dose of a drug B. a glitch in the computerized prescribing system that is not caught by either the prescriber or the pharmacist, causing the patient to receive an incorrect dose C. a glitch in the computerized system that goes unnoticed for several months, until a pharmacy technician looks into the problem D. all of the above

3. MTM is an excellent way to identify and prevent medication errors because:

A. steps can be built into MTM to detect potential errors B. the goals of MTM are directly compatible with the goals of medication error prevention C. pharmacists are trained in patient communication and error prevention steps D. all of the above

4. During an MTM session with Mrs. J., it is revealed that she has about 6 old prescription bottles with some medication remaining in each. Most of these are at least 2 years old, but she wants to keep them in case the need for these medication should arise again. The pharmacist advising Mrs. J. should:

A. throw the pill bottles into the trash, and pour any liquid drugs down the drain B. keep the drugs that are less than 2 years old C. encourage Mrs. J. to dispose of the medicines in accordance with local laws D. flush all of the pills down the toilet and recycle the containers

Evaluation Questions

5. To what extent did the program meet objective #1?

A. Excellent B. Very Good C. Good D. Fair E. Poor

6. To what extent did the program meet objective #2?

A. Excellent B. Very Good C. Good D. Fair E. Poor

7. To what extent did the program meet objective #3?

A. Excellent B. Very Good C. Good D. Fair E. Poor

8. Rate the effectiveness of how well the program related to your educational needs:

A. Excellent B. Very Good C. Good D. Fair E. Poor

9. Rate how well the active learning strategies (questions, cases, discussions) were appropriate and effective learning tools:

A. Excellent B. Very Good C. Good D. Fair E. Poor

10. Rate the quality of the faculty:

A. Excellent B. Very Good C. Good D. Fair E. Poor

11. Rate the effectiveness and the overall usefulness of the material presented:

A. Excellent B. Very Good C. Good D. Fair E. Poor

12. Rate the appropriateness of the examination for this activity:

A. Excellent B. Very Good C. Good D. Fair E. Poor

13. Rate the effectiveness of how well the activity related to your practice needs:

A. Excellent B. Very Good C. Good D. Fair E. Poor

14. Rate the effectiveness of how well the activity will help you improve patient care:

A. Excellent B. Very Good C. Good D. Fair E. Poor

15. Will the information presented cause you to change your practice?

A. Yes B. No

16. Are you committed to making these changes?

A. Yes B. No

17. As a result of this activity, did you learn something new?

A. Yes B. No

18. What is your practice setting or area of practice?

A. Community Pharmacy/Independent B. Community Pharmacy/Chain C. Hospital/Health Systems D. Administrative/Pharmacy Director E. Critical Care Pharmacy F. Long-term Care G. Managed Care/PBM H. Oncology I. Specialty Pharmacy J. Industry/Manufacturing

19. How many years have you been in practice?

A. <5 B. 5 – 10 C. 11 – 20 D. >20 E. >20

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