1. A customer asks the technician the cause of allergic rhinitis (AR). Which of the following best describes the causative agent for AR?
A. The common cold
B. Inhalation of an allergen
C. Prednisone
D. None of the above
2. A patient wishes to purchase the nasal formulation of cromolyn sodium for allergic rhinitis. Which symptom or condition should the technician ask about before speaking to the pharmacist?
A. Muscle pains
B. Headache
C. Diarrhea
D. Fever
3. The parents of a 3-year-old male tell the technician that the child has rhinorrhea and sneezing, and his nose is itching. What is their optimal therapeutic option, based only on this information?
A. Diphenhydramine
B. Loratadine
C. Pseudoephedrine
D. Clemastine
4. A female patient would like to use an oral antihistamine for her allergic rhinitis, but she also enjoys sipping fruit juices throughout the day. Which would not be an appropriate choice for her?
A. Fexofenadine
B. Triamcinolone
C. Cetirizine
D. Loratadine
5. Technicians should be alert to the abuse of nonprescription products. Which of the following is abused because of its addictive potential?
A. Guaifenesin
B. Propylhexedrine
C. Cromolyn sodium
D. Fexodenadine
6. During a discussion about treating the common cold, a patient mentions to the technician that she is taking a medication known as tranylcypromine. Which of these drugs are contraindicated with tranylcypromine?
A. Dextromethorphan and pseudoephedrine
B. Loratadine and nasal strips
C. Menthol lozenges and cetirizine
D. Guaifenesin and diphenhydramine
7. A male patient complains of nasal blockage, sore throat, and cough. His wife has the same symptoms, and they have lasted for 3 days. He is taking medications for enlarged prostate and depression. What product would be safest to relieve his nasal blockage?
A. Nasal strips to help with breathing
B. Cetirizine
C. Pseudoephedrine
D. Phenylephrine
8. An adult male patient complains of sore throat. He has diabetes and takes medication for high cholesterol. He denies any other symptoms, including nasal blockage, rhinorrhea, and cough. He would like to purchase a menthol lozenge. What is the best advice to give this patient?
A. Sell him a Halls lozenge product instead
B. Refer him to a physician because of his other medical conditions
C. Refer him to a physician to explore the cause of his sore throat
D. Do not use any product, but gargle with warm salt water
9. A patient is complaining of cough and sore throat of the common cold. Which ingredient is effective for sore throat and also for a nonproductive cough?
A. Dyclonine
B. Guaifenesin
C. Menthol
D. Phenol
10. Nonprescription drug products may gain regulatory approval for over-the-counter use by which of the following methods?
A. OTC drug monograph system
B. New Drug Application
C. New Drug Application with supplements
D. All of the above
Evaluation Questions
11. To what extent did the program meet objective #1?
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
12. To what extent did the program meet objective #2?
A. Excellent
B. Good
C. Fair
D. Poor
13. To what extent did the program meet objective #3?
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
14. To what extent did the program meet objective #4?
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
15. To what extent did the program meet objective #5?
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
16. Rate the effectiveness of how well the program related to your educational needs:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
17. Rate how well the active learning strategies (questions, cases, discussions) were appropriate and effective learning tools:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
18. Rate the quality of the faculty:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
19. Rate the effectiveness and the overall usefulness of the material presented:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
20. Rate the appropriateness of the examination for this activity:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
21. Rate the effectiveness of how well the activity related to your practice needs:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
22. Rate the effectiveness of how well the activity will help you improve patient care:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
23. Will the information presented cause you to change your practice?
A. Yes
B. No
24. Are you committed to making these changes?
A. Yes
B. No
25. As a result of this activity, did you learn something new?
A. Yes
B. No
26. What is your practice setting or area of practice?
A. Community Pharmacy/Independent
B. Community Pharmacy/Chain
C. Hospital/Health Systems
D. Administrative/Pharmacy Director
E. Critical Care Pharmacy
F. Long-term Care
G. Managed Care/PBM
H. Oncology/Specialty Pharmacy
I. Industry/Manufacturing
27. How many years have you been in practice?
A. <5
B. 5 – 10
C. 11 – 20
D. >20