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1. Which of the following statements is true regarding medication errors and adverse drug reactions?

A. All adverse drug reactions are preventable B. All medication errors cause patient harm C. All adverse drug reactions are caused by process errors D. All medication errors are preventable

2. According to studies, medication errors occur most frequently in which of the following patient populations?

A. Very young and very old patients B. Female patients C. Adolescent patients D. Patients enrolled in medication reconciliation programs

3. Approximately what percentage of individuals who use medications do so incorrectly or inappropriately?

A. 20% B. 30% C. 50% D. 70%

4. Which of the following errors occur during the prescribing step of the medication-use process?

A. Incorrectly preparing the medication B. Affixing the wrong label to the prescription container C. Duplicating existing drug therapy D. Improperly storing a medication

5. According to the pharmacy technician survey mentioned in the activity, technicians indicated that the following factors were the most frequent cause of medication errors:

A. Too many technicians on duty and noise B. Equipment malfunctions and phone calls C. Illegible handwriting and poor lighting D. Interruptions and inadequate staffing

6. According to the Institute for Safe Medication Practices (ISMP), which of the following medications (or group of medications) is considered high-risk?

A. Acetaminophen B. Any combination product C. Homeopathic agents D. Insulin

7. Which of the following prescriptions is written correctly, in terms of abbreviations, symbols, and designations?

A. APAP 1000 mg t.i.d. B. Ciprodex 4 gtts AU b.i.d. C. Clonazepam 0.25 mg twice daily D. Humalog SSRI per MD instructions

8. Which of the following is a characteristic of a just culture?

A. Employees are encouraged to report errors and analyze why the errors occurred B. Each error is considered a stand-alone incident C. Errors are considered system failures, so no personal accountability is required D. Blame for an error is directly assigned to the person who made the mistake

9. Which system would be used to report an ADE related to a cosmetic product?

A. MedMARx B. The Joint Commission C. MedWatch D. None of the above

10. What steps can be taken to minimize the selection of the wrong medication stock bottle from the pharmacy shelf?

A. Use the barcode scanner B. Rewrite the prescription using tall-man lettering C. Obtain a verbal order from the physician's office D. Perform a root cause analysis

Evaluation Questions

11. To what extent did the program meet objective #1?

A. Excellent B. Very Good C. Good D. Fair E. Poor

12. To what extent did the program meet objective #2?

A. Excellent B. Very Good C. Good D. Fair E. Poor

13. To what extent did the program meet objective #3?

A. Excellent B. Very Good C. Good D. Fair E. Poor

14. To what extent did the program meet objective #4?

A. Excellent B. Very Good C. Good D. Fair E. Poor

15. To what extent did the program meet objective #5?

A. Excellent B. Very Good C. Good D. Fair E. Poor

16. Rate the effectiveness of how well the program related to your educational needs:

A. Excellent B. Very Good C. Good D. Fair E. Poor

17. Rate how well the active learning strategies (questions, cases, discussions) were appropriate and effective learning tools:

A. Excellent B. Very Good C. Good D. Fair E. Poor

18. Rate the quality of the faculty:

A. Excellent B. Very Good C. Good D. Fair E. Poor

19. Rate the effectiveness and the overall usefulness of the material presented:

A. Excellent B. Very Good C. Good D. Fair E. Poor

20. Rate the appropriateness of the examination for this activity:

A. Excellent B. Very Good C. Good D. Fair E. Poor

21. Rate the effectiveness of how well the activity related to your practice needs:

A. Excellent B. Very Good C. Good D. Fair E. Poor

22. Rate the effectiveness of how well the activity will help you improve patient care:

A. Excellent B. Very Good C. Good D. Fair E. Poor

23. Will the information presented cause you to change your practice?

A. Yes B. No

24. Are you committed to making these changes?

A. Yes B. No

25. As a result of this activity, did you learn something new?

A. Yes B. No

26. What is your practice setting or area of practice?

A. Community Pharmacy/Independent B. Community Pharmacy/Chain C. Hospital/Health Systems D. Administrative/Pharmacy Director E. Critical Care Pharmacy F. Long-term Care G. Managed Care/PBM H. Oncology I. Specialty Pharmacy J. Industry/Manufacturing

27. How many years have you been in practice?

A. <5 B. 5 – 10 C. 11 – 20 D. >20

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