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1. A customer asks the technician the cause of allergic rhinitis (AR). Which of the following best describes the causative agent for AR?

A. The common cold B. Inhalation of an allergen C. Prednisone D. None of the above

2. A patient wishes to purchase the nasal formulation of cromolyn sodium for allergic rhinitis. Which symptom or condition should the technician ask about before speaking to the pharmacist?

A. Muscle pains B. Headache C. Diarrhea D. Fever

3. The parents of a 3-year-old male tell the technician that the child has rhinorrhea and sneezing, and his nose is itching. What is their optimal therapeutic option, based only on this information?

A. Diphenhydramine B. Loratadine C. Pseudoephedrine D. Clemastine

4. A female patient would like to use an oral antihistamine for her allergic rhinitis, but she also enjoys sipping fruit juices throughout the day. Which would not be an appropriate choice for her?

A. Fexofenadine B. Triamcinolone C. Cetirizine D. Loratadine

5. Technicians should be alert to the abuse of nonprescription products. Which of the following is abused because of its addictive potential?

A. Guaifenesin B. Propylhexedrine C. Cromolyn sodium D. Fexodenadine

6. During a discussion about treating the common cold, a patient mentions to the technician that she is taking a medication known as tranylcypromine. Which of these drugs are contraindicated with tranylcypromine?

A. Dextromethorphan and pseudoephedrine B. Loratadine and nasal strips C. Menthol lozenges and cetirizine D. Guaifenesin and diphenhydramine

7. A male patient complains of nasal blockage, sore throat, and cough. His wife has the same symptoms, and they have lasted for 3 days. He is taking medications for enlarged prostate and depression. What product would be safest to relieve his nasal blockage?

A. Nasal strips to help with breathing B. Cetirizine C. Pseudoephedrine D. Phenylephrine

8. An adult male patient complains of sore throat. He has diabetes and takes medication for high cholesterol. He denies any other symptoms, including nasal blockage, rhinorrhea, and cough. He would like to purchase a menthol lozenge. What is the best advice to give this patient?

A. Sell him a Halls lozenge product instead B. Refer him to a physician because of his other medical conditions C. Refer him to a physician to explore the cause of his sore throat D. Do not use any product, but gargle with warm salt water

9. A patient is complaining of cough and sore throat of the common cold. Which ingredient is effective for sore throat and also for a nonproductive cough?

A. Dyclonine B. Guaifenesin C. Menthol D. Phenol

10. When recognizing the difference between allergic rhinitis (AR) and the common cold which of the following is false?

A. Nasal discharge (rhinorrhea) remains clear with AR, but discharge may become thick and purulent with the common cold. B. Common cold symptoms usually last no more than a week or 10 days, but AR symptoms can last indefinitely. C. Sore throat is not a hallmark feature of the common cold, but sore throat is a manifestation of AR. D. all of the above are true