1. Which of the following are elements of effective quality-based care?
A. Coordinated care
B. Patient-centric care
C. Achieving disease endpoints
D. All of the above
2. Which of the following is an example of a quality-based outcome?
A. Symptom remission in depression
B. Reminding a patient to take their medicines every day
C. Setting up refill reminders
D. Converting a brand name medicine to a more affordable generic alternative
3. Which type of question uses an “engagement-focused” approach regarding metformin therapy?
A. Saying, "Metformin is a great medicine for treating diabetes"
B. Saying, "Metformin should be taken with food twice daily to prevent/minimize stomach upset"
C. Saying, "What did your doctor tell you about metformin?"
D. Saying, "Metformin can treat your diabetes and also reduce your risk of heart disease"
4. Which is true about the high-touch model?
A. Counseling points are repeated using a compliance style.
B. New content is avoided until patients master previously provided information.
C. Interactive engagement is used to reinforce behavioral change and explore new areas.
D. All of the above.
5. A patient was recently discharged from the hospital following a myocardial infarction with stent placement. Past medical history is significant for: hypertension, type 2 diabetes, hypercholesterolemia, and chronic obstructive pulmonary disease. Which of this patient's medications are eligible for a triple-weighted Part D adherence measure?
A. Aspirin, atorvastatin and Advair
B. Aspirin, atorvastatin and enalapril
C. Atorvastatin, enalapril and metformin
D. All of the above
6. Medication nonadherence is linked to avoidable costs in which of the following ranges?
A. $25–$50 billion
B. $50–$100 billion
C. $100–$300 billion
D. $300–$500 billion
7. Which of the following is not a correct pairing of patient, provider, and external factors that contribute to medication nonadherence?
A. Patient factor—Engagement-style communication
B. Provider factor—Health literacy
C. External factor—Putting a patient's prescription labels in a language they understand
D. Patient factor—Addressing concomitant diseases that could affect adherence
8. CMS standards use which of the following levels of proportion of days covered to define “nonadherence?”
A. <70%
B. <80%
C. <90%
D. <100%
9. A patient is newly diagnosed with type 2 diabetes and comes to your pharmacy with a new prescription for metformin. The delivery of quality-based services from a pharmacist means to:
A. Interpret the prescription and dispense it correctly
B. Offer patient counseling since it is a new prescription
C. Tell the patient how to take the medication
D. Ask the patient why they received the prescription
10. Which of the following statements is true about the Five Star Rating System that was developed by CMS?
A. The Five Star Rating System evaluates a member experience with a health plan, including member complaints and the receipt of high-quality service
B. The Five Star Rating System provides payment incentive and open enrollment for plans who perform well in Part C and Part D measures
C. The Five Star Rating System is being renovated by CMS as it does not adequately assess quality of services delivered or accurate measure of a patient's experience
D. Alternatives A and B are both correct
Evaluation Questions
11. To what extent did the program meet objective #1?
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
12. To what extent did the program meet objective #2?
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
13. To what extent did the program meet objective #3?
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
14. To what extent did the program meet objective #4?
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
15. To what extent did the program meet objective #5?
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
16. To what extent did the program meet objective #6?
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
17. To what extent did the program meet objective #7?
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
18. Rate the effectiveness of how well the program related to your educational needs:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
19. Rate how well the active learning strategies (questions, cases, discussions) were appropriate and effective learning tools:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
20. Rate the quality of the faculty:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
21. Rate the effectiveness and the overall usefulness of the material presented:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
22. Rate the appropriateness of the examination for this activity:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
23. Rate the effectiveness of how well the activity related to your practice needs:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
24. Rate the effectiveness of how well the activity will help you improve patient care:
A. Excellent
B. Very Good
C. Good
D. Fair
E. Poor
25. Will the information presented cause you to change your practice?
A. Yes
B. No
26. Are you committed to making these changes?
A. Yes
B. No
27. As a result of this activity, did you learn something new?
A. Yes
B. No
28. What is your practice setting or area of practice?
A. Community Pharmacy/Independent
B. Community Pharmacy/Chain
C. Hospital/Health Systems
D. Administrative/Pharmacy Director
E. Critical Care Pharmacy
F. Long-term Care
G. Managed Care/PBM
H. Oncology
I. Specialty Pharmacy
J. Industry/Manufacturing
29. How many years have you been in practice?
A. <5
B. 5 – 10
C. 11 – 20
D. >20
E. >20