About the MTM Certificate Program
This 30-credit Certificate Program for pharmacists contains learning modules that are newly updated for 2017 to provide the education and skills needed for pharmacists to initiate and perform MTM. The program provides practical courses to help pharmacists design and implement a successful MTM program, along with a comprehensive clinical section encompassing the most common medical conditions in which MTM is applied. This updated certificate program, like the original program that was offered in 2014 through 2016, was developed in collaboration with nationally recognized MTM specialists from the faculty of the nation's top Schools of Pharmacy.
Projections for 2017 and beyond suggest an increasing demand for pharmacists to expand their roles in healthcare delivery. This includes greater participation by pharmacists in medication therapy management (MTM) services. While MTM is primarily a Medicare-driven program, many of the skills used by pharmacists in MTM are applicable to collaborative practice agreements (CPAs), comprehensive medication management (CMM), and other arrangements that involve pharmacist participation in patient care. Ten of the modules also offer continuing nursing education credit, and some offer pharmacotherapy credit for advance practice registered nurses. The amount and type of credit is included in the description of each module. Continuing nursing education credit is offered in collaboration with Postgraduate Institute for Medicine.
Program Goals
Pharmacists completing this program will be better prepared to:
- Better understand government and third-party payers to plan and perform MTM services
- Identify and approach patients for MTM services
- Administer the required paperwork to initiate and document MTM services
- Strengthen key principles of communication, adherence, and medication safety
- Effectively evaluate treatment plans in a broad range of disease states
Preview Faculty, Learning Objectives, and Goals
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Course Outline
The program contains 15 cutting-edge modules:
MTM DESIGN AND IMPLEMENTATION
MODULE 1. Introduction to Medication Therapy Management (MTM)
This introductory module covers the background and goals of MTM. It defines MTM, reviews key
elements, and describes the benefits of MTM for patients, health systems, and payers. In this module,
learners will gain understanding of how current government and healthcare quality improvement
mandates have created a greater demand for pharmacist-conducted MTM.
1.5 CPE Credit Hours
MODULE 2. Identifying Patients for MTM
In this section, pharmacists will learn how to target patients for MTM services, identify key disease
states, and determine eligibility for MTM under Medicare Part D. In addition, pharmacists will learn how
to select and approach pharmacy patients to build an MTM practice.
1 CPE Credit Hour
MODULE 3. Collecting Patient Information for MTM
Pharmacists will gain the skills to collect pertinent information from medical sources and through the
patient interview to design a strategy for effective counseling and change. Pharmacists will learn how to
gather patient data, identify a chief complaint, and assess the patient's clinical well being, health
practices, and preferences or beliefs.
1 CPE Credit Hour
MODULE 4. Developing a Therapeutics Plan
Working with the patient to develop a therapeutics plan is a primary component of MTM in any practice
setting. This module provides steps for designing a comprehensive, patient-centered therapeutics plan.
The plan includes action steps for the patient and for the MTM provider in collaboration with other
members of the healthcare team.
1.5 CPE Credit Hours
MODULE 5. Communication Essentials
Communicating with Patients
Effective patient communication is necessary to educate patients and improve outcomes. This module
will review techniques for motivational interviewing, health-behavior change, and health literacy. This
module gives pharmacists the tools they need to effectively communicate with patients of different
backgrounds as part of the MTM process.
1 CPE Credit Hour
Collaborating with Other Health Professionals
Establishing successful pharmacist–provider relationships is essential in MTM. This module will help
pharmacists understand formal collaborative practice agreements with providers. In addition,
pharmacists will learn the do's and don'ts for communicating their recommendations to physicians and
other providers as part of the MTM documentation and follow-up process.
1 CPE Credit Hour
CLINICAL MODULES
MODULE 6. Practicing Evidence-Based Medicine
Much of the decision-making in MTM is based on an understanding of how evidence-based medicine
works to optimize patient outcomes from medical therapy. This essential primer enhances
skill in selecting medical literature, evaluating the data, and deciding which studies and clinical practice
guidelines are most relevant to patient care.
2 CPE Credit Hours 2 CNE Contact Hours
MODULE 7. Endocrine Disorders
Diabetes mellitus and thyroid disorders are some of the most frequently encountered chronic health
conditions in MTM practice. This comprehensive module emphasizes administration, monitoring and patient counseling for most major diabetes drug classes, as well as background on treating common
thyroid disorders and adrenal disorders.
2.5 CPE Credit Hours 2.5 CNE Contact Hours/1.5 APN Pharmacotherapy
MODULE 8. Cardiovascular Conditions
Chronic management and secondary prevention of cardiovascular conditions are complex and
commonly mismanaged areas of medical care. This module covers current therapeutic approaches in
hypertension, systolic and diastolic heart failure, ischemic heart disease, arrhythmias, venous
thromboembolism, stroke, dyslipidemia, and peripheral arterial disease.
3 CPE Credit Hours 3 CNE Contact Hours/1.9 APN Pharmacotherapy
MODULE 9. Respiratory Diseases
Patients with respiratory diseases such as COPD and asthma often take multiple medications. Patients
frequently misunderstand the differences between acute and maintenance therapies, and many do not
have a clear understanding of inhaler technique. Others may be on inappropriate therapies. This module
reviews medical strategies in asthma, COPD, and pulmonary hypertension.
2.5 CPE Credit Hours 2.5 CNE Contact Hours/1.7 APN Pharmacotherapy
MODULE 10. Gastrointestinal (GI) Disorders
As more GI drugs become available OTC, patients often misunderstand the risks, benefits, and
appropriate use and administration of these medication classes. This module reviews gastroesophageal
reflux disease (GERD), peptic ulcer disease (PUD), inflammatory bowel disease (IBD), and viral hepatitis,
with the goal of improving patient understanding about their treatment.
2.5 CPE Credit Hours 2.5 CNE Contact Hours/1.6 APN Pharmacotherapy
MODULE 11. Urologic Disorders
Patients are increasingly seeking treatment for common urologic disorders such as erectile dysfunction,
benign prostatic hyperplasia, and urinary incontinence. Appropriate therapeutic selection and
adherence are essential to the successful management of these conditions. Many patients find these
subjects difficult to discuss, so gaining patient confidence and comfort is key.
2.5 CPE Credit Hours 2.5 CNE Contact Hours/1.5 APN Pharmacotherapy
MODULE 12. Psychiatric Disorders
This review will familiarize with major depressive disorder, bipolar disorder, anxiety, sleep,
and eating disorders, as well as schizophrenia and substance abuse. Major drug classes that
will gain understanding of include various classes of antidepressants, antipsychotics, nicotine
replacement therapy, and benzodiazepines.
2.5 CPE Credit Hours 2.5 CNE Contact Hours/1.5 APN Pharmacotherapy
MODULE 13. Bone and Joint Diseases
As the average age of the population continues to climb, more patients are taking medications for
osteoporosis, rheumatoid arthritis, osteoarthritis, and gout. After completing this module, the participant will be more competent in patient counseling about the use of prescription disease modifying therapies, as
well as OTC analgesics and supplement products.
2.5 CPE Credit Hours 2.5 CNE Contact Hours/1.7 APN Pharmacotherapy
ENHANCING SUCCESS IN MTM
MODULE 14. Assessing and Ensuring Adherence to Therapy
Nonadherence is among the most prevalent—and most challenging—problems that
is encountered in the practice of MTM. The MTM format is ideal for identifying patients' specific barriers to
adherence. This module helps to focus on behaviors and attitudes that limit patient
adherence and to address these using a patient-centered approach.
2 CPE Credit Hours 2 CNE Contact Hours
MODULE 15. Medication Safety
Medication safety concepts include the prevention of adverse drug events, drug interactions,
administration errors, accidental overdose, and misappropriation of drugs by others. Medication safety
is central to MTM and pharmacy practice in general. This module reviews how to utilize
existing resources on medication safety in the context of an MTM practice.
1 CPE Credit Hour 1 CNE Contact Hours
BONUS CONTENT: Appendix: MTM Compensation Models for Pharmacy Professionals
The initiation of Medicare Part D provided a formal system for reimbursing pharmacists for MTM services. However, the current healthcare environment offers many potential avenues by which a pharmacist can receive compensation for MTM and other patient care services. This bonus module discusses the status of current and future compensation models for pharmacist-delivered MTM.
Payment Information
Payment is required to view and take the MTM certificate program course. If you have received a promotional voucher code from your pharmacy please provide the code in the box on the payment screen.